Shipping policy
Viking® - www.vikingwearonline.ca
Effective Date: September 1st, 2025
Last Updated: September 1st, 2025
We are committed to delivering your order quickly and reliably, whether you’re in Canada, the United States, or abroad. This Shipping Policy explains how we process, ship, and deliver your purchases.
1. Processing Times
-
Orders are typically processed within 1–3 business days.
-
Orders placed on weekends or holidays will be processed on the next business day.
-
Bulk orders may require longer processing times.
2. Shipping Methods & Delivery Times
-
Domestic (Canada & USA): Standard delivery 3–10 business days depending on location.
-
International: Delivery times vary by destination, typically 7–21 business days.
-
Expedited shipping options are available at checkout.
Note: Delivery estimates are not guaranteed. Weather, carrier delays, and customs processing may affect timelines.
3. Shipping Rates
-
Orders $100 or greater (pretax) are eligible for free shipping.
-
For orders under $100, shipping costs are calculated at checkout based on destination, weight, and service level.
-
Free shipping promotions (if applicable) will be displayed at checkout.
4. Customs, Duties & Taxes
-
International orders may be subject to import duties, taxes, and fees imposed by the destination country.
-
Customers are responsible for these charges, which are not included in product or shipping prices.
-
We are not responsible for delays caused by customs clearance.
5. Risk of Loss & Damage
-
All orders are shipped FOB (Free on Board) from our warehouse. Risk of loss transfers to the customer upon delivery to the carrier.
-
If a package is lost or damaged in transit, contact us immediately and we will assist in filing a claim with the carrier.
6. Restrictions
-
We do not ship to P.O. boxes in certain regions.
.
7. Contact Us
For shipping questions or order tracking, contact:
Viking® Wear Online [1549240 B.C. LTD] – Shipping Department
info@vikingwearonline.ca